Outlook, not prompting for password issue – Something went wrong

So.. after about an hour of working this morning I noticed my emails had stopped flowing through into Outlook, I knew I had emails as my phone was still pinging off.

After a little investigation I noticed in the bottom right corner of Outlook it said Needs Password, cool, should be easy…..

Oh no, it bloody wasn’t, no matter what I did I couldn’t get it to prompt – in anger I removed my profile and attempted to set it back up again.

FAIL… After the initial enter your email box, it sat there for a few seconds then all I get is; Something went wrong. Every single time..

I checked on another computer to see if it was an account based or machine based issue. Machine issue it was, worked fine on another computer. It was at this point I realised it had stopped asking me for my account password.

Many minutes later… this fixed it for me;

Run Regedit, navigate to;

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

Create new DWORD value named EnableADAL, set its value to 0 (zero)

Also create new DWORD (in the same place), named DisableADALatopWAMOverride and set this value to 1.

Restart Outlook, yay a password box, and away we go.

Thanks Microsoft for wasting some of my life!

Hopefully this will help someone else if (or when :)) they get this issue

Happy new year!

Happy new year everyone!

One of the (many) things I’ve decided to try and do this year is post a bit more, it’s only when I have logged in I noticed I did no posts at all last year, here’s hoping I manage a bit more!

Along with more posting, my other aims are to try and get some more of my Arduino/Raspberry Pi projects actually finished!

Have a good new year everyone!